1. Information We Collect
We may collect the following types of information when you use our services:
a. Personal Information:
- Name
- Email address
- Phone number
- Messages or inquiries submitted via our contact forms
b. Usage Data:
- App or website usage patterns
- Accessed features and screens
- Device type, operating system, and IP address
c. Other Information:
- Language preference
- Feedback or survey responses
2. How We Use Your Information
We use your information to:
- Provide and improve our services for nurses, parents, and caregivers
- Respond to inquiries, messages, and feedback promptly
- Share relevant updates, content, or alerts regarding EHO Essential Care
- Enhance user experience, including multi-language support and offline accessibility
- Ensure the security and proper functioning of our app and website
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share information only in the following circumstances:
- With our trusted partners (e.g., EHSSG and Karenni Nurses Association) to improve service delivery
- When required by law or to protect our legal rights
- To prevent fraud, misuse, or security issues on our platform
4. Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.
5. Children’s Privacy
EHO Essential Care provides features for parents and caregivers. We do not knowingly collect personal information from children under the age of 13 without parental consent. If we learn that we have inadvertently collected such information, we will delete it promptly.
6. Your Rights
You have the right to:
- Access, correct, or update your personal information
- Request deletion of your personal information
- Opt-out of receiving communications from us
To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking
Our website may use cookies or similar technologies to enhance your browsing experience. These help us understand usage patterns, improve content, and ensure the app or website works properly.
8. Third-Party Links
Our app or website may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of these third-party services.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page with a revised effective date. We encourage you to review this policy regularly to stay informed.